Finance Expert (Omnichannel Chat Support) - USA only

Finance Expert (Omnichannel Chat Support) - USA only

About Turing

Turing is one of the world’s fastest-growing AI companies accelerating the advancement and deployment of powerful AI systems.

Turing helps customers in two ways: Working with the world’s leading AI labs to advance frontier model capabilities in thinking, reasoning, coding, agentic behavior, multimodality, multilinguality, STEM and frontier knowledge; and leveraging that work to build real-world AI systems that solve mission-critical priorities for companies.

Role Overview

We are seeking experienced finance professionals to provide omnichannel chat support for SMB (small and medium-sized business) owners. This role involves answering both general help questions and complex, data-heavy accounting queries.

Requirements

Active user of QuickBooks Online (QBO)

• Proven experience in accounting or bookkeeping
• Prior experience with omnichannel chat support
• Strong understanding of financial concepts and data analysis
• Ability to handle complex, data-driven accounting questions
• Experience working with SMB clients preferred.

Responsibilities

• Respond to customer queries via omni chat platforms
• Handle accounting-related questions requiring deep financial expertise
• Support SMB business owners with bookkeeping and financial guidance
• Analyze and interpret financial data to provide accurate responses
• Complete assigned PPT-based tasks as needed

Nice to Have

• SMB business owners with hands-on accounting experience
• Previously engaged experts with relevant domain expertise
• Accountants/bookkeepers comfortable with high-volume, data-heavy queries

Perks of Freelancing With Turing:

• Work at the forefront of AI applications in accounting and finance.
• Fully remote and flexible work environment.
• Opportunity to collaborate on high-impact projects with global reach.

Offer Details:

• Commitment: upto 40 hrs/week.
• Duration: ~ 2 months, with the possibility of extension based on performance and project needs.

About Turing

Turing is the world's leading research accelerator for frontier AI labs and a trusted partner for global enterprises deploying advanced AI systems. They connect elite AI professionals with frontier model training projects, offering competitive compensation for domain expertise across coding, STEM, creative writing, and more.

How To Apply

Click the Apply button to view the full job details on Turing and submit your application.