Customer Service Domain Expert

Customer Service Domain Expert

About Turing:

Based in San Francisco, California, Turing is the world’s leading research accelerator for frontier AI labs and a trusted partner for global enterprises deploying advanced AI systems. Turing supports customers in two ways: first, by accelerating frontier research with high-quality data, advanced training pipelines, plus top AI researchers who specialize in coding, reasoning, STEM, multilinguality, multimodality, and agents; and second, by applying that expertise to help enterprises transform AI from proof of concept into proprietary intelligence with systems that perform reliably, deliver measurable impact, and drive lasting results on the P&L

Role Overview
We are looking for an Image & Video Data Associate to create high-quality visual datasets for AI training. The role involves editing, enhancing, annotating, and formatting raw images and video clips into accurate, polished, and AI-ready outputs.

Key Responsibilities

• Edit and enhance images and video clips for clarity, consistency, and quality.
• Apply corrections such as cropping, resizing, color balance, lighting adjustment, and noise reduction.
• Create structured, labeled, and prompt-aligned visual datasets.
• Produce polished outputs such as annotated images, before/after visuals, edited clips, and presentation-ready assets.
• Maintain proper naming conventions, version control, and asset organization.
• Perform quality checks to ensure accuracy, consistency, and strict instruction adherence.

Qualifications

• Degree or certification in Multimedia, Graphic Design, Film Production, Visual Arts, or a related field.
• 1–2 years of hands-on experience in graphic design, video editing, content creation, or visual media production.
• Working knowledge of tools such as Clipchamp, GIMP, or similar image/video editing platforms.
• Strong understanding of visual composition, formatting, alignment, typography, and color harmony.
• Excellent attention to detail with the ability to follow prompts precisely and deliver clean, professional outputs.

Offer Details:

• Commitments Required: at least 4 hours per day and minimum 30 hours per week with 4 hours of overlap with PST.
• Engagement type: Contractor
• Engagement Length: 4 weeks

Evaluation Process -

• Shortlisted candidates will be sent a Job Interest Form.
• After the profile review, an assessment will be shared, which must be completed within 48 hours
• Based on the assessment outcomes, shortlisted candidates will be contacted to discuss the pre‑onboarding requirements.ent..

About Turing

Turing is the world's leading research accelerator for frontier AI labs and a trusted partner for global enterprises deploying advanced AI systems. They connect elite AI professionals with frontier model training projects, offering competitive compensation for domain expertise across coding, STEM, creative writing, and more.

How To Apply

Click the Apply button to view the full job details on Turing and submit your application.